U77u Privacy Policy — Your Information, Our Responsibility

This privacy policy applies to the u77u website, mobile app, and all related services. Whether you are registering on our platform, placing bets, playing Live Casino, or contacting customer support — we handle your information with the utmost respect in every interaction.

U77u is an international gaming platform, and we believe users should have full control over their own data. We are transparent about what information is collected, why it is collected, and how you can request its deletion.

• This policy applies to all users across all countries, including Bangladesh.
• We never sell your data to third parties.
• No marketing messages are sent without your consent.
• You can request access to or deletion of your data at any time.

U77u collects only the information needed to deliver the best service and maintain platform security. The types of data we collect are outlined in the table below:

U77u uses your personal information only for legitimate, specific purposes. We never use your data beyond what you have consented to. Below is an overview of how we use your information:

• Account Management: For registration, login verification, password recovery, and account security.
• Payment Processing: For processing deposits, handling withdrawals, and maintaining transaction records.
• Identity Verification (KYC): For age verification and prevention of fraud and money laundering.
• Customer Support: To resolve your complaints and queries promptly.
• Service Improvement: To analyze usage patterns and improve the overall platform experience.
• Responsible Gaming: To detect excessive betting and provide the necessary support.
• Legal Obligations: To provide information to regulatory authorities when legally required.
• Relevant Offers: To send you personalized bonuses and promotions with your consent.

U77u never sells your personal data. However, limited information may be shared with trusted partners in specific circumstances. Strict confidentiality agreements are maintained in every case:

• Payment Providers: Solely to process transactions with mobile banking services such as bKash, Nagad, and Rocket.
• Identity Verification Services: Approved verification partners for the KYC process.
• Legal Authorities: Upon a valid court order or a request from a regulatory authority.
• Fraud Prevention: With certified fraud detection systems.
• Cloud Infrastructure: Stored on encrypted servers for secure data protection.

All third-party partners are contractually bound to uphold our privacy standards and are prohibited from using your data for any other purpose.

U77u uses industry-leading technology to protect your data. Our security infrastructure is continuously updated to keep your information safe at all times:

• 256-bit SSL Encryption: All data transfers are conducted through encrypted channels.
• Two-Factor Authentication (2FA): An additional layer of security during login and withdrawals.
• Firewall Protection: An advanced firewall system protects against cyber attacks.
• Regular Security Audits: Periodic audits conducted by independent security experts.
• Data Minimization: Only the data that is necessary is stored.
• Access Controls: Only authorized personnel have access to specific data.

U77u uses cookies on its website and app to enhance your experience and keep the platform running smoothly. The types of cookies we use:

You can disable cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain platform features.

U77u retains your information only for as long as necessary. Each category of data has its own defined retention period:

• Account Information: For as long as the account remains active. After closure, up to 5 years if required by law.
• Transaction Records: 5–7 years in accordance with financial regulatory requirements.
• KYC Documents: Up to 5 years after account closure.
• Support Conversations: Up to 3 years after resolution.
• Analytics Data: Up to 2 years in anonymized form.
• Marketing Preferences: Deleted immediately upon unsubscription.

Once the retention period expires, data is securely deleted or permanently anonymized.

Under u77u's privacy policy, you have full control over your own data. You may exercise the following rights at any time:

U77u strictly prohibits registration and use by anyone under 18. Our policies for protecting minors' data are rigorously enforced:

• Age verification is mandatory at registration.
• Additional proof of age may be requested in cases of suspicion.
• If an account is found to be registered by someone under 18, it is immediately suspended and all associated data is deleted.
• Parents may file complaints regarding their child's account.
• No information about minors is used for marketing purposes.

For any questions, requests, or complaints regarding this Privacy Policy, please contact our data protection team. We take every request seriously and aim to respond within the designated timeframe.

• Email: support@u77u.net — general inquiries are responded to within 48 hours.
• Data Access or Deletion Requests: Completed within 30 days.
• Urgent Security Complaints: An initial response is provided within 24 hours.
• If the resolution is unsatisfactory, you may escalate your complaint to the relevant regulatory authority.